Browsing Journal Articles and research Publications by Author "Wagoki, Juma"
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Effectiveness of Electronic Inventory Systems on Customer Service Delivery in Selected Supermarkets in Kenya
Wanjohi, Eunice W; Mugo, Robert; Wagoki, Juma (Kabarak University, 2013-11)Effectiveness of electronic inventory system is very vital on customer service delivery. Without effectiveness, the customers will judge businesses harshly. The study evaluated the extent to which electronic inventory ...