dc.description.abstract | There is an increasing drive for patients to have greater participation in the management
of their own health, even beyond hospital visitations. This participation requires them to
have access to their Personal Health Information (PHI) in order for them to continue
managing their own health. However, medical data might not be easily interpreted by
non-medical users with no medical training background, and further that its inappropriate
presentation may lead to misunderstanding and unintended consequences. Human
Computer Interaction (HCI) is concerned with developing interactive technologies such
as Electronic Medical Records (EMR) systems that are accessible, useful, usable and
safe for users. These systems store PHI that is important for the non-medical users.
Therefore, this research sought to develop a framework for the design of the user
interfaces of Personal Health Information Systems (PHIS) in order to effectively
communicate PHI to non-medical users. The specific objectives were, to examine the
context of use of the user interface design of the PHIS, to develop a framework that
guides user interface design of PHIS, to apply the framework on user interface design of
PHIS, and lastly, to evaluate the effectiveness of the framework in communicating PHI
to non-medical users. The research approach was qualitative in nature, employing the
design thinking research methodology. The findings revealed challenges of presenting
PHI to non-medical users which informed the development of PHI presentation
framework. To apply the framework, User Interface (UI) design prototypes presenting
blood pressure readings were developed. The evaluation report showed the effectiveness
of the framework in the UI designs and the extent in which the framework was applied in
the UI designs. In conclusion, the study developed a framework for User Interface
Design (UID) of PHIS, and it recommends presenting other types of PHI tests on UI
using the framework. | en_US |